In the series of training sessions for ABBC members, Business Support Centre held a “Business Plan Development” training, which covered following fields;
- Why plan a business?
- What is the purpose of the business plan?
- How to develop a business plan?
- Market research
- Production plan
- Human Resources
- Financial plan

Interactive discussion involved practical and real business examples of business plan development starting from Healthcare sphere, Natural resources exploration, to Wedding Services Centre, etc.

Well attended training was conducted by the Director of BSC Samvel Gevorgyan, who is the founder of BSC and has over 20 years of experience
in business consulting, research and lecturing.  He is the author of number of books and articles on topics like “How to start a private business in Armenia”, “Marketing in Armenia”, “Manual on CSR for Armenian Companies”, etc.

In the series of the training sessions ABBC Member Business Support Centre hold a training on Human Resource Management Skills especially designed for ABBC Members.

Following area were covered;

• The process of Human Resource Management
• Formation of the internal behaviour of the company; structure of the company values
• HR planning
• Staff motivation

The training was held by the Director of BSC Samvel Gevorgyan, who is the founder of BSC and has over 20 years of experience in business consulting, research and lecturing. He is the author of number of books and articles on topics like “How to start a private business in Armenia”, “Marketing in Armenia”, “Manual on CSR for Armenian Companies”, etc. The event was a useful undertaking for those entrepreneurs who are interested to impose new ways of HR Management within their day-to-day business.

Special thanks to ABBC members Rosgosstrakh Armenia, Ingo Armenia and Resolution Insurance Broker who hold a workshop for ABBC members on types of Insurance in Armenia. The session was well attended. The idea is to promote the culture of insurance in Armenia. Health, Property and Motor insurance topics were covered. The meeting was an interactive discussion around the topic. To see the presentations, please download the following files: File 1, File 2, File 3.

The working day was supposed to start as usual, yet it turned to be
unexpectedly enjoying and motivating. ABBC invited Liana Ohanyan for implementing the StarPower Game for the Chamber members. 2-3 staff people from 6 member companies (Global Bridge Educational centre, EmmAroma, Tower International Consultants, GPartners law firm, Britannia Coatings and Chemicals, Deem Communications and the Chamber staff itself) took part in the simulation game, which was intended to be stressed on management, teamwork and self-development.

Since its creation, the “StarPower” has been one of the most popular simulation games used in organizations for developing organizational skills and work efficiency. It is a real time, face to face, non-computer based simulation of an organization, or a company in which people are given unlimited power to make and change the rules of the simulation. The most unique feature of “StarPower” is the strength of the impression it makes on the participants, and the end result is never predictable. It works also well for analyzing and revealing the participants’ emotional and behavioral changes and abilities to manage themselves and handle different situations facing at work. This is why we were curious to learn and try it within ABBC.

What does it specifically give to us as an end result? Lots of team spirit,
good time and mutual understanding with respect to different characters and natures, laughter, communication skills and personal new discoveries about each others’ role and specifics in a teamwork. The game has been successfully practiced in Armenian society too for different organizational and business audiences.

Sona Martirosyan (Global Bridge Educational Consultant): “The simulation game was indeed an interesting activity which helped me observe some of my features I have never focused on. I am convinced that every employer has to arrange this activity for his/her staff to measure the effectiveness of    their performance.

Arbitration Court of RoA established in 2007 under the umbrella of the Chamber of Commerce and Industry of the Republic of Armenia is an institution providing practical and prompt solution to the disputes provoked between businesses. General Secretary of Arbitration Court Armen Voskanyan spoke about details of the Court’s history, functions, past and future plans. The seminar was held for ABBC members. Back and forth discussion was pursued throughout the meeting. The main topics covered were:

• Analyzing of disputes, provoked by the international persons, foreign
investors within the scope of international economic relations

• Assistance in the settlement of foreign economic commercial deals and conflict situations, reconciliation of trade parties

• Execution of Armenian and International Laws, legal examination of contracts and commercial deals